Hey there! We’re a young, energetic team with a passion for creating t-shirt prints. We don't just print, we bring your ideas to life with style and creativity!

We love to translate your unique ideas into stunning prints. Whether you have a wild design in mind or just want to share a personal message, we're here to help you express yourself in the coolest way possible.

Stay stylish, stay you!

Feel free to make adjustments to add your personal touch!
1
Make sure your print meets the format requirements (e.g. PNG or PDF) and is high resolution for best image quality. You can place your image in a 16x29 inch shape. If you would like to add a print to a sleeve or other, write a comment when forming your order
2
Simply click on the ‘Upload’ button and select the file with your design.After uploading your print and selecting your model, you will be able to click on the preview button to see how your design will look on the t-shirt.
3
Browse through the available t-shirt models and colours. Choose the one that best emphasises your design.
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Terms&Conditions
Given the nature of custom printing, all sales are final once an order is confirmed. However, if you encounter an issue with your order, we invite you to contact us within 14 days of receiving your printed products to discuss the matter.

Eligible Refunds or Replacements
Refunds or replacements can be arranged under the following conditions:

- Defective Products: If your printed items arrive damaged or have quality defects, we will replace them at no additional cost. Please provide photographic evidence for evaluation.
- Production Errors: In cases where there is a discrepancy between what you ordered and what you received (such as incorrect sizes, colors, or designs), a replacement will be sent to you without charge.

Exclusions
Please be aware of the following situations in which refunds or replacements cannot be provided:

- Slight color variations between the printed product and what appears on your screen due to differences in monitor calibration.
- Mistakes made by the customer in the design process, including typographical errors or incorrect specifications.
- Products that have been used or altered in any way.

Refund and Replacement Process
To initiate a refund or request a replacement:

1. Contact our customer support team at hello@threadz.art with your order number and the issue you encountered. Please include:

a) A description of the issue along with any supporting images.
b) Your order number and contact details.

2. If your request is validated, you may be required to return the incorrect or defective items to our facility.

3. After receiving the returned items, we will process your refund or ship out a replacement based on your preference.

Shipping Fees
Please note that shipping charges incurred during the original purchase are non-refundable. If a return is necessary due to our error, we will cover the return shipping costs.

Policy Changes
We reserve the right to update this refund policy at any time. Updated policies will be posted on this page, and we encourage customers to review it regularly.

Customer Support
If you have any questions about our refund policy or require assistance regarding your order, please feel free to contact us via email at hello@threadz.art or through quick form down below: